Why traditional banking support fails
Modern customers demand instant, secure resolutions. Legacy systems create friction that damages trust and slows down growth.
High Support Costs
Call centers are overwhelmed with repetitive calls regarding simple balance checks and card activations.
Security Friction
Traditional support channels like email and phone are often insecure for sharing sensitive financial data.
Slow Onboarding
Potential customers drop off during unnecessarily long KYC and account opening processes.
How RubikChat Helps Banks Improve Custmoer Experience
Automated KYC & Onboarding
Collect documents and verify identities through an automated, encrypted chat flow. Reduce account opening times from days to mere minutes without compromising compliance.
Real-time ID verification- Secure document upload via chat
- AML & PEP screening integration
Send real-time updates via secure channels for suspicious activity, successful payments, or low balances. Empower users to approve or decline transactions with a single tap.
- Real-time push notifications
- Suspicious activity detection
- One-tap transaction approval
24/7 Account Management
Allow users to freeze cards, check balances, request statements, or report fraud instantly without ever waiting on hold for a human agent.
- Instant card controls
- Automated statement generation
- 24/7 fraud reporting & resolution
Enterprise-Grade Security is Non-Negotiable
Built from the ground up for financial institutions. RubikChat exceeds industry standards for data protection and privacy.
End-to-End Encryption
All communications, documents, and PII are encrypted at rest and in transit using AES-256 and TLS 1.3 protocols.
SOC2 Type II Certified
Independently audited and verified to maintain the highest levels of security, availability, and processing integrity.
GDPR & CCPA Ready
Complete compliance with global data privacy regulations, including automated data deletion and export workflows.
Connect RubikChat seamlessly with your existing core banking systems, payment processors, and CRM platforms in minutes.
