Custom Domains

Integrating a chat feature into your website can enhance user engagement and support. RubikChat offers the ability to use your custom domain for better branding and user experience. This guide outlines the necessary steps to set up your custom domain effectively.

Steps To Set Up Your Custom Domain

1. Add Your Domain

• Navigate to the custom domains section on your RubikChat account.
• Enter your desired custom domain, e.g., chat.mywebsite.com.
• Click on the Add button to proceed.

2. DNS Configuration

• After adding your domain, you'll receive DNS setup instructions
• Add a CNAME Record:
• Point chat.mywebsite.com to dev.rubikchat.com
• Add a TXT Record:
• Create a TXT record with the name _rubikchat-custom-domain.chat.mywebsite.com
• Set the value as 2pQ9Zhu43r3yn4gSPa5S5fM30OPN4L4J

3. Use Cloudflare For SSL

• If you're using Cloudflare, ensure you enable the Proxy (orange cloud) feature
• Set the SSL option to Full for secure connections

4. Verify Your Domain

• Once the DNS settings are configured, return to the RubikChat account
• Click on the Verify Domain button.
• Wait for the system to check your DNS settings and verify the domain automatically

Following these steps, you can successfully set up a custom domain for your RubikChat integration. Enhancing your website with a chat feature not only improves user interaction but also strengthens brand identity. If you face any issues during the setup, revisiting each step or consulting RubikChat's support resources can be beneficial.